Your Trust, Our Responsibility

At IZENCA Academy, the trust of our students, faculty, and partners is central to everything we do. This Privacy & Policy statement describes how we collect, use, and protect your information, as well as the conditions for using our website, digital services, and educational programs. By browsing our site, enrolling in a course, or interacting with any IZENCA content, you acknowledge and agree to the following terms.

1. General Terms of Use

By accessing this website, you accept these terms in full. If you disagree with any part, please discontinue use.
Users must provide accurate, complete, and up-to-date information when registering or communicating with us. Any inaccuracy in the information you provide remains your responsibility.

IZENCA Academy may update or modify these terms at any time. Continued use of the website after such changes signifies your acceptance of the revised policy.

All content on this website, including text, graphics, videos, branding, and course materials is the exclusive property of IZENCA Academy. Unauthorized copying, reproduction, or redistribution in any form without written permission is prohibited and may result in legal action.

2. Privacy & Data Protection

We handle your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other relevant Canadian and international privacy laws.

Information We Collect:

Personal information such as name, email, phone number, and professional credentials
Payment and billing details processed securely through trusted gateways
Technical and usage data (e.g., IP address, browser data, site interactions) used to improve user experience
How We Use Your Information:
To register users, process payments, and provide course access
To send updates, confirmations, and relevant communications
To improve platform functionality, content quality, and user experience

Your information is stored securely and is never sold or rented. It is only shared with third parties when required by law or when essential for secure payment processing and technical services.

3. User Accounts & Conduct

Users are responsible for safeguarding their account credentials. Any action taken through your account is considered your responsibility.
Please inform us immediately if you suspect unauthorized access.

Professional, respectful conduct is expected across all IZENCA platforms, including webinars, forums, live sessions, mentorship channels, and hands-on training.

4. Payments & Refunds

All prices listed are in Canadian Dollars (CAD) and may change without notice. Payments are processed securely through authorized payment systems.
IZENCA Academy is not liable for misuse of a bank card, unauthorized transactions, or failures related to third-party payment processors.

Refund Policy:

Digital courses or online content that has been accessed or downloaded are non-refundable.
Hands-on courses or events may be refundable only if cancellation is received within the specified notice period.
Approved refunds (if any) will be returned via the original payment method, minus processing fees.

5. Intellectual Property

All course materials, written content, videos, digital assets, branding, and educational tools are protected by intellectual property law.
You may not share, copy, modify, record, or distribute any IZENCA content without written permission.

6. Liability Disclaimer

IZENCA Academy works to ensure that all information is accurate and reliable; however, we do not guarantee that all content is error-free.
We are not responsible for any damages resulting from website use, technical issues, temporary downtime, or inaccuracies.

Continuous access to the website is not guaranteed, and maintenance or technical interruptions may occur.

7. Jurisdiction

These policies are governed by the laws of the Province of Ontario, Canada. Any disputes related to website use or course participation fall under the exclusive jurisdiction of Ontario courts.

8. Contact Information

For questions regarding these Terms, email: info@izenca.com

Our Commitment

At IZENCA, we are dedicated to maintaining a safe, ethical, and transparent learning environment. Your trust is our greatest responsibility, and we are committed to protecting your data, respecting your rights, and continually improving your experience with us.