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Terms & Conditions

Your Trust, Our Responsibility

Last Updated: January 2025

These Terms & Conditions govern your use of the IZENCA Academy website, online courses, LMS, educational materials, hands-on programs, and all related services (“Services”).
By accessing or using any part of the IZENCA platform, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please discontinue use of the website and Services.


1. Eligibility & Professional Use

IZENCA Academy provides educational content intended for licensed healthcare professionals, including MDs, DOs, DDS/DMDs, NPs, PAs, and nurses.
By registering, you affirm that:

  • You are a healthcare professional or a student/trainee in a recognized medical or dental program
  • You will use the information responsibly and ethically
  • You acknowledge that training does not grant you regulatory authorization to perform procedures in your country or province

Regulatory compliance is the responsibility of the learner.

2. Educational Purpose Only

The information provided by IZENCA Academy is strictly for educational purposes.
It does not replace:

  • Medical advice
  • Clinical judgment
  • Licensing requirements
  • Institutional training

IZENCA Academy, its faculty, and partners are not liable for any clinical decisions, treatments, or outcomes resulting from the use of our content.

3. Account Responsibility

You are responsible for maintaining the confidentiality of your login credentials.
You agree to:

  • Keep your account secure
  • Not share your username/password
  • Report unauthorized access immediately

We may suspend or terminate accounts associated with:

  • Suspicious activity
  • Password sharing
  • Misuse of educational materials

4. Payment, Enrollment & Refund Policy

All prices are listed in Canadian Dollars (CAD).
Payments are processed securely through approved gateways.

Refunds

  • Digital courses or online content cannot be refunded once accessed
  • Hands-on or hybrid programs may be refundable only within the stated cancellation window
  • Refunds (if approved) will be returned to the original payment method, minus processing fees

IZENCA reserves the right to modify course pricing or availability without notice.

5. Intellectual Property & Content Protection

All content including videos, manuals, slides, photographs, text, recordings, quizzes, certification materials, and branding is the exclusive property of IZENCA Academy.

You agree not to:

  • Record or screenshot course materials
  • Copy, share, or distribute content
  • Upload IZENCA content to external platforms
  • Use IZENCA branding without permission

Violations may result in:

  • Account termination
  • Revocation of certificates
  • Legal action

6. Course Access & LMS Rules

Access to digital courses may include expiry dates.
IZENCA may update, alter, or improve course content at any time.

You may not:

  • Circumvent access restrictions
  • Copy LMS content
  • Allow others to use your account
  • Publish assessments or course materials online

7. Certification

Completion certificates are issued only when the learner fulfills all required components, including:

  • Attendance
  • Assessments
  • Skill demonstrations
  • Case log submissions (if applicable)

Certificates reflect educational completion, not professional qualification or licensing.

8. Faculty Independence & Disclaimers

IZENCA faculty may deliver courses, workshops, masterclasses, or digital content.
Their opinions are their own and do not necessarily represent the institution.

IZENCA is not liable for:

  • Instructor opinions
  • Technique preferences
  • External content referenced by faculty

9. Limitation of Liability

To the fullest extent permitted by law, IZENCA Academy is not responsible for:

  • Technical issues or downtime
  • Errors in content
  • Misinterpretation of material
  • Clinical outcomes
  • Loss of revenue, data, or business

Use of the website and Services is at your own risk.

10. Modifications to Terms

IZENCA may update these Terms at any time.
Continued use of the website or Services indicates acceptance of the updated Terms.

11. Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada.
Any disputes shall be resolved exclusively in the courts of Ontario.

12. Contact Information

For questions regarding these Terms, email: info@izenca.com


Disclaimer

All content provided by IZENCA Academy, including videos, lectures, demonstrations, manuals, practical guidance, hands-on instruction, and digital materials is intended solely for educational purposes.
Nothing on this platform should be interpreted as:

  • medical advice
  • treatment recommendations
  • clinical directives
  • legal or regulatory guidance
  • authorization to perform any procedure

IZENCA Academy does not guarantee clinical outcomes or practitioner proficiency.
Completion of any IZENCA program does not grant permission, licensing, certification, delegation, or scope of practice to perform aesthetic procedures in any jurisdiction.

Learners are responsible for complying with:

  • local medical/dental licensing laws
  • regulatory requirements
  • supervision/delegation protocols
  • professional standards of practice

IZENCA Academy, its faculty, and its partners are not responsible for any injury, complication, malpractice claim, or adverse outcome arising from the use or misuse of information taught in our courses.

“Use of IZENCA content is at your own risk.”